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Task #19763

closed

Supplier Maintenance: Cannot Update Supplier, Duplicate Error & Data Mismatch

Added by Redmine Admin 4 months ago. Updated 3 months ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Start date:
04/21/2026
Due date:
04/21/2026
% Done:

100%

Estimated time:
2:00 h
Spent time:
GitLab ID:
4277
GitLab Milestone:
GitLab Ticket Number:
1437
GitLab Time Logged:
3600
Lock Timeline Date:
No
gitlab project trace:

Description

Environment: Staging and Prod

When updating an existing supplier, the system shows "Duplicate record already exists" even though only one record exists.

image.png{width=481 height=189}

image.png{width=489 height=154}

Also, Supplier appears inactive in the list but active in the pop-up.

image.png{width=484 height=165}

image.png{width=457 height=190}


GitLab Sync Log

[{"id": "42791", "author": "Avisham", "hours": 1.0, "created": "2026-04-22T09:10:01.574Z", "log_date": "2026-04-22", "comment": "Imported from GitLab by @Avisham on 2026-04-22T09:10:01.574Z: 1h-(1.0)h spend at: 2026-04-22", "status": "active", "deleted_by": "", "redmine_entry_id": 13225}]

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