Task #19763: Supplier Maintenance: Cannot Update Supplier, Duplicate Error & Data Mismatch - FFA - Redmine

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Task #19763

closed

Supplier Maintenance: Cannot Update Supplier, Duplicate Error & Data Mismatch

Added by Redmine Admin 4 months ago. Updated 3 months ago.

Status:

Closed

Priority:

Normal

Assignee:

Start date:

04/21/2026

Due date:

04/21/2026

% Done:

100%

Estimated time:

2:00 h

Spent time:

1:00 h

GitLab ID:

4277

GitLab Milestone:

GitLab Ticket Number:

1437

GitLab Time Logged:

3600

Lock Timeline Date:

gitlab project trace:

Description

Environment: Staging and Prod

When updating an existing supplier, the system shows "Duplicate record already exists" even though only one record exists.

{width=481 height=189}

{width=489 height=154}

Also, Supplier appears inactive in the list but active in the pop-up.

{width=484 height=165}

{width=457 height=190}

GitLab Sync Log

[{"id": "42791", "author": "Avisham", "hours": 1.0, "created": "2026-04-22T09:10:01.574Z", "log_date": "2026-04-22", "comment": "Imported from GitLab by @Avisham on 2026-04-22T09:10:01.574Z: 1h-(1.0)h spend at: 2026-04-22", "status": "active", "deleted_by": "", "redmine_entry_id": 13225}]