Task #19503: Logideals - Multiple Reports Not Accessible in the production environment - FFA - Redmine

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Task #19503

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Logideals - Multiple Reports Not Accessible in the production environment

Added by Redmine Admin 6 months ago. Updated 3 months ago.

Status:

Priority:

Normal

Assignee:

Start date:

03/04/2026

Due date:

03/04/2026 (about 6 months late)

% Done:

100%

Estimated time:

16:00 h

Spent time:

16:00 h

GitLab ID:

3964

GitLab Milestone:

GitLab Ticket Number:

1260

GitLab Time Logged:

57600

Lock Timeline Date:

gitlab project trace:

Description

Logideals has reported that several reports are not accessible in the production environment. When attempting to open these reports, users either encounter an “Unexpected error on loading” message or the report does not display any data at all.

Affected Reports and Issues:

Transhipment Details – Error on loading: Unexpected error
VAT Reports – Report loads but no data is displayed
Credit Note Report – Error on loading: Unexpected error
Origin-Based Report on Job File Weight and Volume – Error on loading
Daily Weekly Consignments – Error on loading
Pending Invoices – Report not displayed at all
Pending House Delivery Order – Report not displayed at all

GitLab Sync Log

[{"id": "39875", "author": "Waliyuddin Delba", "hours": 5.0, "created": "2026-03-05T11:45:37.291Z", "log_date": "2026-03-04", "comment": "Imported from GitLab by @Waliyuddin Delba on 2026-03-05T11:45:37.291Z: 5h-(5.0)h spend at: 2026-03-04", "status": "active", "deleted_by": "", "redmine_entry_id": 12523}, {"id": "39976", "author": "Waliyuddin Delba", "hours": 5.0, "created": "2026-03-06T11:41:22.974Z", "log_date": "2026-03-05", "comment": "Imported from GitLab by @Waliyuddin Delba on 2026-03-06T11:41:22.974Z: 5h-(5.0)h spend at: 2026-03-05", "status": "active", "deleted_by": "", "redmine_entry_id": 12555}, {"id": "40762", "author": "Waliyuddin Delba", "hours": 6.0, "created": "2026-03-23T11:51:21.433Z", "log_date": "2026-03-22", "comment": "Imported from GitLab by @Waliyuddin Delba on 2026-03-23T11:51:21.433Z: 6h-(6.0)h spend at: 2026-03-22", "status": "active", "deleted_by": "", "redmine_entry_id": 12716}]