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Task #19269
closedSmartGo: INVOICE 00133 WRONG CREDIT NOTE ISSUED
Status:
Closed
Priority:
Normal
Assignee:
-
GitLab ID:
3684
GitLab Milestone:
GitLab Ticket Number:
749
GitLab Time Logged:
10800
Lock Timeline Date:
No
gitlab project trace:
Description
@roussel_jeremy
As per client Ground2AIR, they are unable to clear the credit note that was wrongly issued for Invoice 000133.
Please find the client’s explanation below for your reference:
Quote:
DEAR TEAM,
Pleas note that we have wronged in invoice 000133, credit note should not have been issued. And we are trying to clear to normal, it says below vat amount adjusted cannot be null
Unquote
GitLab Sync Log
[{"id": "37125", "author": "Jeremy Roussel", "hours": 3.0, "created": "2026-01-16T09:37:12.591Z", "log_date": "2026-01-11", "comment": "Imported from GitLab by @Jeremy Roussel on 2026-01-16T09:37:12.591Z: 3h-(3.0)h spend at: 2026-01-11", "status": "active", "deleted_by": "", "redmine_entry_id": 11975}]
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