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Task #19057

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Task #19002: Sprint Planning for 03/11/2025 - 14/11/2025

Statement of Account - System freeze and unresponsive

Added by Redmine Admin about 1 month ago. Updated about 1 hour ago.

Status:
QA
Priority:
High
Assignee:
-
Start date:
11/03/2025
Due date:
11/03/2025 (37 days late)
% Done:

50%

Estimated time:
4:00 h
Spent time:
GitLab ID:
3473
GitLab Milestone:
GitLab Ticket Number:
1012
GitLab Time Logged:
7200
Lock Timeline Date:
No
gitlab project trace:
Sprint Planning for 03/11/2025 - 14/11/2025

Description

Env: staging, tenant: Silverline

@noyan_avisham as discussed and demonstrated, kindly note that when accessing statement of account menu and clicking on dropdown, the screen freezes and becomes unresponsive.

As you have pointed out, the issue could be related to the number of clients the tenant have.

image.png


GitLab Sync Log

[{"id": "33568", "author": "Avisham", "hours": 2.0, "created": "2025-11-06T10:24:35.735Z", "log_date": "2025-11-05", "comment": "Imported from GitLab by @Avisham on 2025-11-06T10:24:35.735Z: 2h-(2.0)h spend at: 2025-11-05", "status": "active", "deleted_by": "", "redmine_entry_id": 11146}]

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