Task #18602
closedCOPARN Rejection Due to Missing Goods Description – Booking No. EBKG14001399
Description
Dear Jeremy,
Further to our recent conversation, please be advised that the COPARN message for Booking No. EBKG14001399 has been rejected due to a missing goods description. Kindly note that the error notification was not transmitted to the respective client as expected.
Upon investigation, we identified that the presence of the "&" character in the error message prevented the system from delivering the email notification to the client.
Please see the rejection details below for your reference:
<CCS_ERROR> <ERROR_MESSAGE> Goods Description cannot be null for BookingNo: EBKG14001399 & Container: MEDU6988457 Goods Description cannot be null for BookingNo: EBKG14001399 & Container: GLDU5488476 Goods Description cannot be null for BookingNo: EBKG14001399 & Container: MSDU1080320 Goods Description cannot be null for BookingNo: EBKG14001399 & Container: MEDU5405365 Goods Description cannot be null for BookingNo: EBKG14001399 & Container: MEDU6828839 Goods Description cannot be null for BookingNo: EBKG14001399 & Container: MEDU3611449 </ERROR_MESSAGE> <ERROR_SUBJECT>Booking Failed</ERROR_SUBJECT> <EMAIL_PARTNER>ERROR_EXP_SMSC</EMAIL_PARTNER> <ORIGIN_BPINDEX>4889178</ORIGIN_BPINDEX> <ERROR_DATE>29-AUG-2025 09:47</ERROR_DATE> </CCS_ERROR>
We recommend reviewing the formatting and character encoding of system-generated messages to prevent similar issues going forward.
Please let us know if any further clarification is required.
GitLab Sync Log
[{"id": "29969", "author": "Jeremy Roussel", "hours": 0.75, "created": "2025-08-29T07:00:58.484Z", "log_date": "2025-08-28", "comment": "Imported from GitLab by @Jeremy Roussel on 2025-08-29T07:00:58.484Z: 45m-(0.75)h spend at: 2025-08-28", "status": "active", "deleted_by": "", "redmine_entry_id": 10074}]